sephora's return/exchange policy?

1:59 pm - 02/26/2009
okay i know this has been asked before, but i couldn't find it in the memories..

I bought a BE mineral veil a while ago because mine was running out, but then i got the bare minerals finishing dust and like it a lot better and it's half as much..

it's unopened and still has the sticker covering thing on it.. will sephora let me exchange it for something else without a receipt?
l__a__m 26th-Feb-2009 10:09 pm (UTC)
yeah! well the one near me does, at least.
I had this blush, and it was even used and broken, and they let me exchange it for something else! I think they're pretty lenient.
sooz 27th-Feb-2009 03:05 am (UTC)
man i should of brought back my tarte lash tint that the brush broke on!
lustdumpster 26th-Feb-2009 10:12 pm (UTC)
usually after 30 days or if you don't have your receipt, a store will issue store credit. i don't have a sephora nearby so i'm not sure for them exactly, but i've heard they're really good about returns. especially if it's never been used, you shouldn't have a problem if you just want an exchange.
sooz 27th-Feb-2009 03:06 am (UTC)
thank you !
glossgirl 26th-Feb-2009 11:26 pm (UTC)
Store credit only without a receipt. They will take pretty much anything back.
sooz 27th-Feb-2009 03:06 am (UTC)
that is super :D
mental_picture 27th-Feb-2009 01:20 am (UTC)
Sephora has a notoriously generous and forgiving return policy. They take back almost everything.
sooz 27th-Feb-2009 03:07 am (UTC)
that is awesome because ulta does NOT
lady_nicole 27th-Feb-2009 05:36 am (UTC)
They'll issue store credit. I used Bare Escentuals for years, but then I started breaking out and the mineral makeup clogged my pores. So I took back my jar of foundation, warmth, mineral veil, and summer bisque and they gave me like almost $100 in store credit! XD I was so ecstatic!
155555555555 6th-Jan-2011 07:46 am (UTC)
i actually have a question for whoever reads thisss that can help:
my mom threw away my receipt and the box the products came in for the HD MUFE foundation and their duo mat powder... i tried it at home and they made me look too tannedddd >.<
sooo will sephora still let me exchange both of those products even without the receipt and the boxes? and alsoo i used them a bit but like 2 pumps of the foundation and a bit of the powderrr...
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